Ground Staff play a crucial role in the aviation industry, ensuring the smooth operation of flights and the safety of passengers. They are responsible for various tasks, including check-in procedures, baggage handling, and assisting passengers with special needs.
Ground Staff are often the first point of contact for travelers, providing essential information and support throughout their journey.In addition to customer service, Ground Staff must be familiar with safety regulations and emergency procedures.
Ground
work
Check-in & boarding assistance
Baggage handling
Flight coordination
Security & safety checks
Customer service
CSA → Senior CSA → Supervisor → Duty Manager → Airport Manager
Age: 18–28 years
Education: 10+2 (any stream)
Fluent in English & Hindi
Well-groomed & physically fit
Stable and respected role in the aviation industry.
Meet and interact with people from diverse backgrounds
Gain expertise in customer service, coordination.
Enjoy exclusive free of cost air travel perks in some airline
